When you are ready to proceed with your window replacement and installation, the job is confirmed in writing, the deposit is paid, and your job is entered on to our scheduling software from which point the delivery lead time starts counting down. The production schedule is networked to all departments in the factory, and this fully integrated system is one of the keys to our consistently met deadlines.
For supply and install jobs, we carry out a full manufacture survey that determines the final size of the windows, the installation procedure, and details of any ancillaries that may be required such as window boards or architraves.
The survey takes place after the order is confirmed, as this results in an earlier delivery date, but it can equally take place before, as best suits the project. The survey is carried out by the Job Manager who is your point of contact throughout the process.
Once sizes are finalized, pre-production preparations are made, materials are ordered, and the manufacture process begins. We then contact you to agree a convenient delivery / installation date, and go through any final arrangements such as order of fit / parking etc.